FREQUENTLY ASKED QUESTIONS

Who is behind ArtyRide?

We are a sibling couple from Sweden who are passionate about graphic design and producing exclusive illustration.

How does it work?

It is super easy to create a unique poster of your photo. Just upload any photo and we’ll take care of the rest. Read more about how to proceed here .

What size do you offer?

All our posters are sold in sizes 30×40, 40×50 or 50×70

Can you buy a frame?

Absolutely! You can buy a high quality frame for your poster. You can choose between three designs – oak, black or white.

What are the shipping costs?

We offer shipping!

How long does it take to get my poster?

We will send a preview of your order within 1-2 working days. After we receive an approval from you, we will send your order within 1-2 working days.

All our posters are then sent by DHL, which is normally delivered within 2-5 days weekdays to the nearest servicepoint after they have been sent from us.

What does a preview mean?

You will receive a free preview of your email within 1-3 days after you have placed your order.  If you have requests for adjustments, we will of course try to accommodate them. If you are still not satisfied, we will delete your order – in other words, 100% customer satisfaction guarantee. Once you have approved the preview, your order will be sent to print and will be sent within 24 hours.

Who created your posters?

All our posters are created by us at ArtyRide.

What are your posters made of?

Our posters are made of a carefully selected thick 200 gram premium paper.

What does the satisfied customer guarantee mean?

We always provide a satisfied customer guarantee. This means that you get a preview to approve sent to your email within 1-3 days.

If you have requests for adjustments, we will of course try to accommodate them. If you are still not satisfied, we will refund you your money – in other words 100% satisfied customer guarantee If you have questions or are not completely satisfied with the shopping experience with us, contact us at info@artyride.com

What if my parcel/poster is damaged?

All complaints (damaged or inaccurate goods) must be made within one week of receipt.

Complaints are sent to info@artyride.com

Can I change in an already placed order?

You can change your order up to 6 hours after placing an order.
Contact us at info@artyride.com.

Enter your order number and what changes you want to make.