FAQ

Who is behind ArtyRide

We are a sibling couple from western Sweden who are passionate about graphic design that produces exclusive illustrations.

How does it work?

Creating a unique poster is super easy. Just upload any photo of those you want to be portrayed and we will take care of the rest. Read more about how to proceed here.

What sizes are your posters?

All our posters are sold in sizes 30 × 40, 40 × 50 or 50 × 70

Can you buy a frame?

Absolutely! You can buy a high quality frame for your items. You can choose between three designs – oak, black or white.

What are the shipping costs?

We always offer shipping!

How long does it take to get my poster?

We will send a preview of your order within 1-2 working days. After we have received the preview approved, we will send your order within 1-2 working days.

All our posters are then sent by DHL, which is normally delivered within 2-5 days weekdays to the nearest agent after they have been sent from us.

What does a preview mean?

You will receive a free preview of your email within 1-3 days after you have placed your order.  If you have requests for adjustments, we will of course try to accommodate them. If you are still not satisfied, we will delete your order – in other words, 100% customer satisfaction guarantee. Once you have approved the preview, your order will be printed and shipped within 24 hours.

Who created your posters?

All our posters are created by us at ArtyRide.

What are your posters made of?

Our posters are made of a carefully selected thick 200 gram premium paper.

What does a satisfied customer guarantee mean?

We always provide a satisfied customer guarantee. This means that you get a preview to approve sent to your email within 1-3 days.

If you have requests for adjustments, we will of course try to accommodate them. If you are still not satisfied, we will refund you your money – in other words 100% satisfied customer guarantee If you have questions or are not completely satisfied with the shopping experience with us, contact us at info@artyride.com

What do I do if I want to complain about the product?

All complaints (damaged or incorrect goods) must be made within one week of receipt of delivery.

Complaints are sent to info@artyride.com

Can I change in an already placed order?

Du kan ändra din order upp till 6 timmar efter lagd beställning.
Contact us at info@artyride.com.

Enter your order number and what changes you want to make.